filters
state:
Show
city:
Show
product:
Show
Over the last two years I have used rentpayment.com to make my apartment monthly rent payments. Fortunately, I have only had to call their customer service support number twice. Each time the representative on the other end of the phone either could not communicate...
Read more
#964418
Reply to reviews
100% agree. Property owners never have access to personal information from Homeaway or credit card information from their partner company and processor Yapstone (Vacation rent payments). When someone does a charge back. Yapstone immediately withdraws the funds,...
Read more
Anonymous
Anonymous

You need to complain the CA Attorney General about YapStone:https://oag.ca.gov/contact/consumer-complaint-against-business-or-company

Anonymous
Rich

I posted similar complaints on another site that collects reviews of Yapstone - all reviews were negative btw - not one positive review. I also suggested a class action lawsui...

#964317
Reply to reviews
I have a vacation rental. A guest stayed, paid $10K via credit card, and then the charge was reversed, supposedly because this was a stolen or fraudulent card. Yapstone did not take any responsibility and did not give us one cent. I spoke with a Yapstone rep at the...
Read more
Anonymous
Rich

Did you ever consider that the credit charge was legitimate & that Yapstone tells you it was fraudulent so they could pocket the money? Time for a class action lawsuit against...

#954047
Reply to reviews
I had an issue with RentPayment today with a very confusing matter with their website. I had to wait on hold for 30 minutes (at least) and when I finally got to someone, they were extremely rude and unhelpful. I created a new account (apparently with the same username...
Read more
#947776
Reply to reviews
I refuse to pay a fee for pay my rent online with those abusers, using my bank account, I'm paying at time withdrawal founds, $32 fee is scam!! The life is easy trough internet but there are a smart people trying get your money easy too, definitely prefer write a...
Read more
#921214
Reply to reviews
Show

Short Review on September 01, 2016

The new service fee is 36.98 i refuse to pay that why is the fee so high this is extortion
1.3
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#911336
Reply to reviews
My review relates to chargebacks. In this sense, I find Yapstone / RentPayment a complete scam. For payment processing, their service is organized and efficient. No complaints there. Regarding chargebacks, when a customer makes a chargeback, YOU are charged $25...
Read more
1.8
#851387
Reply to reviews
I'm a landlord and have had a tenant paying me rent through RentPayment.com for over a year now. Twice there was a payment reversal for some unknown reason, for which I was charged $25 each time. Both times, nothing on my end or my tenant's end changed, therefore the...
Read more
1.0
#828638
Reply to reviews
Show

Rentpayment Pay Rent Online Review

Rentpayment.com is the biggest scam and rip-off how dare them charge people for paying your rent online nobody does that and With ridiculous fee for no reason that they charge in my account hopefully they have some concern and would start waveing that fee away soon
1.0
Details
Customer service
Diversity of Products or Services
Staff
Website
#784820
Reply to reviews
This Company is ridiculous charging $27.95 fee while I pay my $1050 rent a month. Nobody should charge that much especially for paying your rent online it's ridiculous hopefully they will have some concern and Start waving that fee away for good!!!
Read more
Anonymous
leigh Anne Scheets

I will never use this service again i was just charged $42.18 to pay my rent online. I have never heard of such a high charge to pay a bill online. I will never use this se...

#784807
Reply to reviews